Shipping Policy

Shipping and Delivery:

We offer free shipping for all orders within India, with an expected delivery time of 5-7 business days from the date of dispatch.

For international orders, please visit here

Customs & International Orders:

Custom duties and local taxes will be additional and to be borne by the customer. We have partnered with DHL/FEDEX to handle customs clearance and doorstep delivery to ensure a seamless shopping experience. Any incurred customs charges must be paid directly to DHL/FEDEX at the time of delivery.

Returns & Exchanges:

We don't accept cancellations, returns, or exchanges.

Only items with manufacturing defects or discrepancies that differ from the product as described on the website will be considered for exchange.

Reverse Pick-Up:

In the event the product is eligible for exchange, we offer reverse pick-up service for your convenience. We request you to please ensure that all returned items are securely packed to prevent damage during transit. 

For any further assistance, please feel free to contact us at info@viyadesign.com or call/Whatsapp us at +91 9560287400.